AV Maintenance
Looking for the Fastest, Most Reliable AV Support Partner?
We will proactively check your systems daily, respond to problems within minutes, and be on-site within hours, so your critical AV systems never let you down.
- Rapid Response Service
- Reliable, Hands-On Support
- Daily System Monitoring
- Unlimited Call Outs
Trusted By
Leading Brands
We’ve delivered and supported reliable AV systems for global leaders and high-street brands across the UK & Europe:
Audio Visual Maintenance
Keeping your AV systems running smoothly is critical to your operations. With our Audio Visual maintenance services, you won’t have to worry about unexpected downtime. Our team will perform comprehensive health checks on your equipment every day, catching and fixing issues before they can impact your business.
Over the years, our proprietary remote management and control tools, which are fully managed in-house, have delivered unmatched support. By proactively monitoring your AV systems and resolving minor issues instantly, you will experience less stress and lower operating costs in the long run.
Book a Free Discovery Call to see how our maintenance plans can work for you.
What Our
Clients Say:
"I really could not recommend Mark and Aprios highly enough. They really are one of our best service providers, always quick to respond and managing any issue through to resolution always in professional manner."
".. always had a great experience with them...their support has been outstanding ...It’s rare to find this level of customer care these days. Highly recommended for anyone looking for quality AV products and dependable support."
"We have always found the guys at Aprios to be very helpful, knowledgeable and friendly."
"Always good to deal with. Took the time to understand our needs and challenges. Wouldn't hesitate to recommend."
We received excellent advice on what equipment to instal. The engineers were very knowledgeable, helpful, clean and tidy.
Benefits of Regular AV Maintenance:
Prolonged Equipment Lifespan
Just as regular servicing extends the life of your car, scheduled Audio Visual maintenance helps to keep your systems running reliably for years.
With our preventative maintenance visits, we will service and test all your equipment, helping you avoid the expense of premature equipment failure and maximise the lifespan of your investment.
Improved Performance
Regular AV maintenance visits and firmware updates prevent minor issues from escalating, ensuring your equipment is always ready and delivers immediate performance improvements.
Reduced Downtime
Neglecting maintenance can result in costly repairs and unnecessary downtime. By inspecting, cleaning, and testing all your AV equipment on a regular basis, you will experience fewer surprises, fewer emergency repairs, and more reliable systems, helping you avoid unexpected equipment failures that can disrupt your operations.
Audio Visual Maintenance Services:
Rapid Response
Our service level agreements combine rapid response “1st-line” remote support with guaranteed “2nd-line” onsite support in person, including unlimited call-outs.
With our rapid remote support service, you will receive help within 20 minutes on average – and always within two hours, or you will receive a refund for the month!
Our proactive approach ensures you are back up and running as quickly as possible, allowing you to focus on your business without interruptions.
24/7 AV Support
If your business operates around the clock and cannot accommodate on-site work during core hours, then we can help!
Our enhanced Audio Visual maintenance service provides 24/7 remote monitoring, with extended “out of hours” onsite visits when necessary, ensuring minimal disruption to your operations.
Customised Maintenance Plans
There isn’t a one-size-fits-all rule, so we will tailor our maintenance service around you, and our market-leading 3-year installation warranty underscores our commitment to quality service.
Daily Monitoring
Any system downtime is simply unacceptable, and if you’re a facilities manager overseeing equipment across multiple sites, how do you know when something has stopped working?
With our daily monitoring systems, we can carry out a proper equipment check at the start of the day that lets us really see what’s happening onsite, and then, if there’s a problem, we don’t wait for a support ticket to be raised, we just fix it, and then we send you a report letting you know what happened; its proper proactive maintenance.
We are committed to providing hands-on, reliable support tailored to your needs.
Whether troubleshooting technical issues or addressing long-term concerns, we’re here to assist.
Give us a call or get in touch to discuss your requirements.
get in Touch
Please get in touch to discuss your requirements.
Audio Visual Maintenance FAQs:
Look out for initial signs such as connectivity issues, flickering screens, excessive heat, or distorted audio. If you experience these problems, it’s time to schedule a maintenance visit.
The frequency of maintenance depends on your system’s usage and needs. Generally, we recommend a maintenance visit every six months or at least annually to ensure peak performance.
Regular maintenance helps prevent serious issues by addressing minor problems early. This proactive approach minimises downtime and extends the lifespan of your AV equipment.
It depends on your level of expertise and training. AV systems often combine equipment from multiple manufacturers, and it’s very easy to make a simple problem much worse if you start pulling at cables and randomly turning the equipment off or on again. Ideally, our experts should address technical issues to avoid further complications.
Yes, you can troubleshoot fundamental issues such as checking cable connections or power sources. However, for unresolved problems, it’s best to contact our support team for assistance.
If you encounter technical issues, check power sources and cables first. If problems persist, contact us for prompt assistance to ensure uninterrupted operation.
Contact us Today
Whether you’re in the UK or the US, our expert teams are ready to assist you. Reach out to discuss your needs and discover how we can optimise your audio-visual systems.
Your piccontent is perhaps the most important part of a video wall project, and as well as providing all the necessary hardware we can help you to create new digital content & also offer a fully managed service whereby we will look after everything for you. Please get in touch to find our more
UK Office
Get in touch with our UK office to see how we can help your business with quality Audio Visual systems.
US Office
Get in touch with our US office to see how we can help your business with quality Audio Visual systems.
Contact us Today
Whether you’re based in the UK or US, we’re here to help! Get in touch with our expert teams to discuss your requirements and how we can help you!
UK Office
Get in touch with our UK office to see how we can help your business with quality Audio Visual systems.
US Office
Get in touch with our US office to see how we can help your business with quality Audio Visual systems.
Frequently Asked Questions
Video wall installations generally take several days, depending on the size and location. Video walls require power and data connections and are heavy, often requiring structural support. Hence, video walls must be carefully planned to achieve the best outcome.
Yes, you can! Most video walls are seen in business environments, but if you have the space and budget, the latest seamless LED video wall technology can create impressive large-screen displays that rival your local cinema!
There are numerous different functions a video wall can have. A few popular reasons for having a video wall are for signage, entertainment, surveillance and advertising purposes.
This depends on which type you opt for. Typically, the lifespan of an LED video wall is at least 11 years (often longer), while an LCD video wall is around about 5 to 7 years.
Power consumption is another essential factor to consider before purchasing an LED or LCD video wall. LED video walls are more energy efficient than their LCD counterparts, and their lifespan is also almost double that of an LCD video wall, so they are by far the most energy-efficient type of video wall.
Image quality and display resolution are some of the most common questions asked. By their nature, LCD video walls will have a higher display resolution than LED video walls. However, they are very different display technologies, so the resolution of your video source content will be equally important. Depending on your requirements, HD, Full HD, 4K and 8K video wall displays are all possible with LCD and LED video walls.
The number of screens used in an LCD video wall depends on the overall size of the video wall you want to create and the space available to put it. The most common video walls are nine screens, arranged in a 3×3 format using 55″ screens, which comes in at approx. 3.6 x 2.0 Metres (WxH), but every project is different, and we have installed video walls in all different sizes.
Typical individual LCD video wall screen sizes are 46”, 55” & 60”.
- 46”: Dimensions approx. 1022 x 576.6 x 101.7mm (WxHxD)
- 55”: Dimensions approx. 1213 x 684 x 95mm (WxHxD)
- 60”: Dimensions approx. 1335.9 x 754.2 x 149.3mm (WxHxD)
The final configuration will depend on the unique situation, so please get in touch, and we will design a video wall to suit your requirements.
Yes, of course! When it comes to large outdoor displays, LED video walls are the best display technology to use because of their high brightness and durability. Outdoor LED video walls can be mounted onto the side of buildings, provided on freestanding steel support structures, or mounted onto vehicles for portable outdoor video wall displays.